A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. Hirex Water Damage sends licensed technicians straight to your Truckee address with extraction equipment already loaded and running.

Hirex Water Damage started because homeowners in Truckee, CA kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Truckee roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our senior technicians are IICRC-certified and have worked everything from a clean supply-line break to a full sewage backup, so Ceiling Water Damage Repair in Truckee isn't a side service we tacked on — it's the reason the company exists. We're fully insured and licensed to work anywhere in Truckee, CA, so you're protected from the moment our truck pulls into the driveway.
We keep a stocked warehouse inside Truckee, CA so equipment never has to be trucked in from another region, which is the difference between a 45-minute arrival and a next-day one.
Ask any Truckee property manager who has dealt with a burst supply line at 3am — the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into your subfloor. That's the gap Hirex Water Damage was built to close, one Truckee call at a time.

Water damage doesn't always look dramatic at first — some of the costliest Truckee jobs we've handled began as a small, easy-to-miss problem. Here's what tells us a property needs professional attention rather than a mop and a fan:
If you're nodding along to any of these, get ahead of it now rather than later — our Truckee dispatcher will give you an honest read on urgency, not a sales pitch.
From a single soaked bedroom to a commercial building with three flooded floors, our Truckee teams are equipped to scale up or down — nothing gets a cookie-cutter response.
We arrive with submersible pumps and truck-mount extractors that get standing water out of a Truckee property before it soaks deeper into the subfloor. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Our drying plans use moisture meters and thermal imaging to target air movers exactly where hidden moisture is trapped, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in Truckee, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
Truckee businesses and property managers get a dedicated project lead, after-hours crews, and equipment scaled to square footage rather than a single-crew response — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Blackwater losses in Truckee get handled under strict Category 3 protocol: containment, PPE, antimicrobial application, and documented disposal of contaminated materials.
On top of standard drying, our Truckee crews treat affected materials to reduce mold risk and will be upfront if a section needs specialist remediation.

Every Truckee estimate is written and explained before work begins — no vague "we'll see how it goes" pricing.
Local staging inside Truckee, CA means Truckee response times usually beat the national average by a wide margin.
We photograph and log every step specifically so your claim moves faster and you're not the one arguing with the insurance company.
If moisture readings aren't where they should be at the end of the job, we come back and keep drying at no extra charge.
Our Truckee team asks a handful of targeted questions so the truck that shows up already has the right gear loaded.
Our nearest available Truckee crew is dispatched immediately with truck-mount extraction gear on board.
Extraction happens immediately, followed by a moisture survey that tells us precisely where the drying equipment needs to go.
Daily moisture checks continue until every affected material reads dry, and you get a complete report at the end.

Every Truckee job gets closed based on instrument readings, not a visual check, and we won't call it finished until the numbers say it's finished. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
You'll find that exact commitment printed on your Truckee paperwork, not just mentioned over the phone. If a second visit is ever needed, it comes from the same crew that handled the original job whenever scheduling allows, since they already know the property and the readings we started from.

"We had standing water from a burst water heater and the technician showed up before I even finished mopping the entry way." — Danielle R.
"They dealt with my insurance adjuster directly and I didn't have to translate a single restoration term myself." — Marcus T.
"The drying logs they left behind actually made sense — I could see the numbers dropping every day until it was done." — Priya S.
"They worked overnight so our restaurant wasn't closed longer than it had to be. That mattered a lot to us." — Aaron W.
"Nobody wants to call about a sewage backup, but they walked me through the containment and PPE process calmly." — Lena G.
"The quote matched the final invoice exactly. No surprise charges tacked on at the end." — Sam O.
Most Truckee dispatches are on-site within 60-90 minutes since our crews and equipment are based in-state, not flown or trucked in from elsewhere.
Upfront, written pricing is standard on every Truckee job, not an add-on option.
Around-the-clock coverage in Truckee includes extraction, drying, and Category 3 sewage response — nothing on that list waits for morning.
Yes, we document everything with photos and moisture readings and can communicate directly with your adjuster.
We rely on moisture meters and psychrometric readings, not a guess, before signing off on a Truckee job as complete.
Blackwater and sewage response is a core part of what our Truckee team does, not a job we sub out.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our Truckee tech confirms it's safe.
We scale crews and equipment for commercial Truckee accounts and assign a dedicated project lead for anything beyond a single unit.
Drying time varies with material and how quickly extraction started, but 3 to 5 days is typical for most Truckee jobs.
Quick extraction and drying in Truckee significantly lowers mold risk, since spores need sustained moisture over roughly a day or two to establish.
Yes, if moisture readings aren't at dry standard when we finish, or a callback shows lingering moisture within 30 days, we return at no extra charge.
We cover Truckee and the surrounding zip codes listed below, plus neighboring communities throughout Truckee, CA.
Our Truckee dispatch covers the full city plus a wide radius of surrounding zip codes, backed by additional crews staged throughout Truckee, CA for larger losses. If your address falls inside or near Truckee, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Truckee, Truckee, CAOne call gets you a Truckee-based team, not a routed national queue.
Call +1-844-578-1604